Cherry Hill Fix Zone Terms & Conditions

Effective Date: May 24, 2026

Thank you for choosing Cherry Hill Fix Zone. By using our website, scheduling a repair, or visiting our store, you agree to the following terms and conditions. Please review them carefully before using our services or completing any transaction.

1. SMS Messaging Terms & Compliance

Program Description: Our messaging program sends appointment confirmations, repair updates, pickup notifications, and customer support messages to customers who have opted in through our website or service forms.

• Cancellation Instructions: You may cancel SMS notifications at any time by replying “STOP” to the number that contacted you. Once confirmed, you will no longer receive messages unless you opt in again later.
• Support Information: If you need assistance with our messaging service, reply “HELP” or contact us directly at (856) 282-2024.
• Carrier Liability: Mobile carriers are not responsible for delayed or undelivered messages.
• Message & Data Rates: With respect to the carrier to apply for, charges will be applied in connection with that particular agency. Message frequency may vary based on repair activity and customer requests.
• Age Restriction: Users must be at least 18 years old or have permission from a parent or legal guardian.

2. Service Eligibility and Customer Responsibility

To receive service from Cherry Hill Fix Zone, customers must:

• Provide accurate personal and device information
• Back up all important files and data before repair
• Remove passcodes or provide device access for testing purposes
• Confirm lawful ownership of the device
• Ensure the device is not reported lost, stolen, or blacklisted

Cherry Hill Fix Zone is not responsible for data loss during the repair process.

3. Repair Policy and Limitations

All repairs are subject to technician inspection and approval. We reserve the right to refuse repairs on devices with severe internal damage, safety concerns, or evidence of unauthorized modifications.

• Manufacturer Warranty Notice: Repairs completed by Cherry Hill Fix Zone may affect your original manufacturer warranty. Customers should review the manufacturer’s terms before authorizing service.
• Replacement Parts: We use quality replacement parts during repairs. Warranty coverage does not apply to accidental damage, liquid exposure, misuse, or unauthorized repair attempts performed elsewhere.
• Unclaimed Devices: Devices not collected within 30 days after repair completion may be subject to storage fees or disposal.

4. Payments, Pricing, and Warranty

• Payments: Payment is due in full at the time of device pickup. We accept all kinds of transactions, including credit/debit cards and many other digital methods. 
• Taxes: Applicable taxes are added according to New Jersey state regulations.
• Limited Warranty: Repair services include a limited warranty covering defects related to replacement parts installed by our technicians and labor performed during the repair process.
  • Not Covered: Warranty coverage does not apply to accidental damage, cracked screens after repair, water exposure, misuse, software-related issues unrelated to the original repair, or repair attempts performed outside our location.
  • Requirement: Customers must present their original repair receipt or service ticket for all warranty claims.

5. Intellectual Property and Site Use

This Site and all materials available on it are the property of Cherry Hill Fix Zone and are protected by copyright and trademark laws.

• Limited License: You may download or print one copy of individual website pages for personal, non-commercial use only.
• User Submissions: By submitting reviews, comments, photos, or videos, you grant Cherry Hill Fix Zone permission to use and display such material for business-related purposes.

6. Limitation of Liability

Cherry Hill Fix Zone is not responsible for:

• Loss of personal data during or after repair
• Damage caused by hidden internal defects or pre-existing conditions
• Delays related to shipping, parts availability, or system interruptions
• Problems connected to carrier restrictions or ownership disputes

Customers are strongly encouraged to back up all important information before service.

7. Privacy and Legal Compliance

We handle customer information in accordance with our Privacy Policy and applicable communication regulations. We comply with industry standards and cooperate with lawful requests when legally required.

8. Governing Law and Changes

The State of New Jersey crafts these terms and conditions and is governed under its jurisdiction. Any disputes related to these Terms or our services will be handled within the appropriate legal jurisdiction in New Jersey.

Cherry Hill Fix Zone may update these Terms periodically. You are encouraged to read this page in between the lines after some time to get updated about our recent policy change. 

Contact Us

• Address: 1818 Old Cuthbert Rd, Cherry Hill Township, NJ 08034, United States
• Phone: (856) 282-2024